One of Apple’s spring education announcements was iOS remote support for teachers in Apple Classroom. Remote support on iOS is something I never thought I’d see, but a global pandemic changed many plans for everyone. With many schools still virtual across the US, remote support is something that all schools need. On macOS, remote support is a solved problem with multiple solutions. On iOS, though, it was previously another story. In situations where I needed to give someone on iOS remote support, I had even resorted to using FaceTime on one device to view the screen of another. After thinking about this feature’s implications, I am convinced this is step one on a path to iOS offering remote support to education, businesses, and eventually end-users.
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